Wednesday, September 16, 2009

Civility in Work and Life: 25 Rules

In the last few days the media has shared a barrage of discourteous behaviors ranging from politicians, musicians, to sports figures. These high profile examples remind us of the need to practice civility in our daily life no matter how passionate we are about our causes. Hurting another human being is the primary outcome of the lack of civility. Moreover, look at the personal and community consequences of bad behavior… countless unproductive hours trying to repair public image, economic boycotts, losing game, penalties, loss of fans… and most of all respect. Whether online or in person, business or personal life, no matter what subject civility wins in the end; otherwise karma is a…

P.M. Forni's provides 25 Rules and examples from his book Choosing Civility: The Twenty-five Rules of Considerate Conduct:

1. Pay attention

2. Acknowledge others

3. Think the best

4. Listen

5. Be inclusive

6. Speak kindly

7. Don't speak ill

8. Accept and give praise

9. Respect even a subtle "no"

10. Respect others' opinions

11. Mind your body

12. Be agreeable

13. Keep it down (and rediscover silence)

14. Respect other people's time

15. Respect other people's space

16. Apologize earnestly

17. Assert yourself

18. Avoid personal questions

19. Care for your guests

20. Be a considerate guest

21. Think twice before asking for favors

22. Refrain from idle complaints

23. Accept and give constructive criticism

24. Respect the environment and be gentle

25. Don't shift responsibility and blame